Job Opportunities at Proactivesoft

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Experience Needed:
1 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
based on qualifications and experience
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
Travel Frequency:
Minimal travel

Job Description

We are looking for a customer service oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the company’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.

Responibilities

  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilize excellent customer service skills and exceed customers’ expectations
  • Ensure proper recording, documentation and closure
  • Recommend procedure modifications or improvements
  • Preserve and grow your knowledge of help desk procedures, products and services
Experience Needed:
1 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
based on qualifications and experience
Education Level:
Bachelor's Degree at least
Vacancies:
2 open positions
Travel Frequency:
Minimal travel

Job Description

We are looking for a passionate Software Engineer to maintain, develop software solutions. The successful candidate will be able to build high-quality, innovative and fully performing software in compliance with coding standards and technical design.

Responibilities

  • Execute full lifecycle software development
  • Write well designed, testable, efficient code
  • Produce specifications and determine operational feasibility
  • Integrate software components into our current fully functional software systems
  • Develop software verification plans and quality assurance procedures
  • Document and maintain software functionality
  • Tailor and deploy software tools, processes and metrics
  • Serve as a subject matter expert
  • Comply with project plans and industry standards
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
based on qualifications and experience
Languages:
Arabic, English
Vacancies:
1 open position
Travel Frequency:
Minimal travel

Job Description

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

The goal is to meet and surpass the company’s expectations to drive rapid and sustainable growth .

Responibilities

  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Actively seek out new sales opportunities through cold calling, networking and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Prepare and deliver appropriate presentations on products/ services
  • Create frequent reviews and reports with sales and financial data
  • Ensure the availability of stock for sales and demonstrations
  • Participate on behalf of the company in exhibitions or conferences
  • Negotiate/close deals and handle complaints or objections
  • Collaborate with team to achieve better results