Proactivesoft offers a full range of implementation services designed to help your organization optimize systems performance and maximize your return on investment Implementing a new technology solution can be a complex and high-risk task. Whether you are deploying our solutions, or adding new capabilities to your existing one, our experienced team of engineers can help ensure optimal integration with your current environment while mitigating risk and managing the impact to your operations environment.
We employ a disciplined project management approach and will communicate with you and guide you through the necessary steps of action leading to a successful go-live. Our project manager will map out details, set timetables and define work assignments, collaborating with your staff to identify and take the steps necessary to achieve the desired go-live results. Standardized planning and reporting tools and an array of training options are all built into the plan to capture potential issues early on and insure readiness.
We recognize that there are unique business needs and processes that may require extensions and added functionality to a core Proactivesoft software systems to help a new customer operate effectively. In such an instance, a technical lead will be assigned to your implementation team to manage this effort. Managing your specific software development project, this team member will define the development requirements and our engineering solution, manage the developer efforts and insure successful integration of the new functionality or external services interface within the existing Proactivesoft product code base.
Our trainers meet the relevant competency standards and system requirements. The training needs of trainers arising from their roles to be identified. Trainers are provided with accurate advice and ongoing support in their roles. Procedures to facilitate networking amongst trainers will be established.
Purpose of Training
Quality Assurance Procedures
Our training site is located in Cairo, Egypt. We also provide site training. The cost of training is presented within the financial offer.
Our unique approach to maintenance and support provides efficient and quick support and promotes continuous improvement for our clients. We will not just focus on resolving technical support problems, but take a proactive role in preventing your system from encountering potential problems. System performance reviews are conducting annually to help you get the most out of your investment.